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Can't sign in forgot password. Internet. My computer is

Customer Question
Can't sign in forgot...

Can't sign in forgot password

Technician's Assistant: What exactly are you having trouble accessing?

Internet

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My computer is acer

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Long time--had someone change my computer from aol to outlook--which I don't like and ever sijnce it's not taking my password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No--I just want to get my e-mails and be able to open them

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
1/2/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 6 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 40,832
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is it email password, or is it something else?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 6 months ago

Please stay with me on this page. Does your computer have Windows XP, Vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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