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My Office Home and Business is telling me that it's an

Customer Question
My Office Home and...

My Office Home and Business is telling me that it's an unauthorized copy

Technician's Assistant: When did you last update Home and Business?

I purchased it in 2013 legally from you it's never been updated

Technician's Assistant: What have you tried so far with your Home and Business?

Everything is locked.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

All the components are acting strange: outlook, excel and word

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
1/1/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 19,760
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 3 months ago
Are you Microsoft Support or some other entity
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

JustAnswer is a question and answer site and not affiliated with Microsoft. I am a certified computer technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 3 months ago
No, I wanted to reach Microsoft not you - please cancel my $5.00 charge. You shouldn't appear on Google as Microsoft
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

There must be some mistake - I do not appear on Google as Microsoft.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

I am a user of this site just like you.

To cancel, please contact customer services.

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Customer reply replied 3 months ago
Forget it - not interested in your scam.
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

Goodbye.

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Andy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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