Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I want to cancel auto renewal. Don't know how. Intel core 2.

Customer Question
I want to cancel...

I want to cancel auto renewal. Don't know how .

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Intel core 2. Vista

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Nothing is going on, it's been on auto renewal for about 5 years. I don't need it anymore

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
1/1/2018
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,318
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Computer Question
Customer reply replied 7 months ago
I reached you by mistake I'm trying to get to trend micro customer service. Will you cancel
El the fee I just paid?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I ceased using mcafee a year ago and would like to know how
I ceased using mcafee a year ago and would like to know how I can cease payments … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Ytying to renew membership, visa card still active till2021.
ytying to renew membership, visa card still active till2021. also wont accept password ***** is 'eeyee … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I wanted to cancel my auto renew last 2 weeks ago. PC Hp et
I wanted to cancel my auto renew last 2 weeks ago. … read more
Moses C
Moses C
Bsc
821 satisfied customers
I want to cancel my automatic renewal. Its a Lenovo with
nothings going on just want to cancel auto renewal supscription that I don't use … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I recently started my free month with Office 365. Can I pay
I recently started my free month with Office 365. Can I pay for it monthly or is it a one time charge for the whole year. … read more
Mr.Med
Mr.Med
1,226 satisfied customers
I have auto-renewing memberships that I'd like to cancel.
I have auto-renewing memberships that I'd like to cancel. How do I do this? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
I do not use my Dell anymore and am still getting renewal
I do not use my Dell anymore and am still getting renewal statements for Sytem Mechanics, which I used to use. I need to remove this from renewing ever again. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Computers fine. Trying to cancel a microsoft acct for x-box
Computers fine. Trying to cancel a microsoft acct for x-box 1. Also update my debit card for remaining acct … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
Help me cacel. Lwindows 10. Auto renuwed on 13th. Don't know
Please help me cacel JA: What kind of computer do you have? Customer: lwindows 10 JA: Have you installed any updates recently? Customer: Auto renuwed on 13th JA: Anything else you want the computer ex… read more
Mr.Med
Mr.Med
1,226 satisfied customers
How do I cancel my account so no one sees my profile. I found
How do I cancel my account so no one sees my profile. I found someone in my church. Chaftigg… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
want to renew TM but want to stop auto-renewal. get run around
want to renew TM but want to stop auto-renewal. get run around trying to do it online. how can you stop auto-renewal?… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Iwant to cancel my trend micro, but I cant find my account.
Iwant to cancel my trend micro, but I can't find my account. My order #7026745926 password XXXXX can you help [email protected]… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I first enrolled with Trend Micro in 2009--Service contract
I first enrolled with Trend Micro in 2009--Service contract was $39.95. The same service for 2010 was $44.95. This year the charge is $62.95. I have the same computer, etc. Why the increase: $5.00--20… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I want to cancel my trend account and take me off the automatic
I want to cancel my trend account and take me off the automatic renewal and take the payment off my credit card bill… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have two questions. There is some information on my RelyID
I have two questions. There is some information on my RelyID that is incorrect. How do I change it. 2. How do I access my account to turn off the automatic renewal feature?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Am I covered by Mcafee security I have a contact number XXXXXXXXX
Am I covered by Mcafee security ? I have a contact number XXXXXXXXX I am so confused by the difficult proceedure to renew… read more
ahimsa2010
ahimsa2010
Bachelor's Degree
12 satisfied customers
How do I cancel an automatic renewal made on/about 6/14/2010 Robert
How do I cancel an automatic renewal made on/about 6/14/2010? Robert J. Witters [email protected]… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
probably an easy one, but Ive got a Dell Inspiron 5150 which
probably an easy one, but I've got a Dell Inspiron 5150 which is approaching 5 yrs old. It is getting noticeably slower, especially online. I am soon to get an 8meg (I've been told my line supports th… read more
Jonathan T Computer Pro
Jonathan T Computer Pro
Bachelor\u0027s Degree
92 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x