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I had to uninstall and reinstall Office 10 Professional. But…

Customer Question
Hi I had to...

Hi I had to uninstall and reinstall Office 10 Professional. But when I entered the activation key it would not allow me to activate the programs like Outlook.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but when the activation wizard it not allowing me to activate it.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes it is also doing the same thing for Excel

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/31/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Did you reinstall Office 2010 using a downloaded file, or do you have an installation disk for the same?

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Customer reply replied 7 months ago
i have an installation disk. Are you Microsoft.
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

We are JustAnswer, a paid support website for tech issues. Would you like to continue?

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Customer reply replied 7 months ago
No
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Will close this out.

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