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Remove W 10. Dell Imperion 3650. Since purchase a year ago…

Customer Question
Remove W 10 Technician's...

Remove W 10

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell Imperion 3650

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Since purchase a year ago

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
12/31/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,969
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

Did you upgraded to windows 10?

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Customer reply replied 6 months ago
No. If I like what I hear, I willtake more service
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

Can you clarify the issue in detail?

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Customer reply replied 6 months ago
You have not stated that you can remove the NVRAM and operating bios. That is the only way that I see that can remove W 10 which is my objective. You can not be vague in your response. Make a definitive statement .and I will buy
Customer reply replied 6 months ago
I OWN the machine I bought from Best Buy my admin password ***** hijacked that will be another item to address if you can perform on the current item.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

You want to remove Windows 10 and go back to which Windows? 7, 8 or 10?

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Customer reply replied 6 months ago
BRAND DELL, MODEL IMPERION 3650, OS W 10, REMOVE W 10 COMPLETELY, INSTALL UBUNTU, ABANDON ALL MICROSOFT OS SYSTEMS COMPLETELY. ALSO CLEAR DELL ADMIN PW (I OWN THE PC, BOUGHT AND PAID FOR AT BEST BUY DANVERS, MA. CLEAR THE NVRAM AND CMOS THANKS, *****
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

You will need to create a ubuntu disc to do this. Do you have another computer to create the ubuntu disc or usb?

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Customer reply replied 6 months ago
I have a Ubuntu disk. I want to clear Microsoft OS systems completely. I suggest you read my responses and reply to them directly. Right at this point your replies are not responses to my issues. That leads me to believe that you do not know HOW or there is some other reason for your not responding directly to my issues. I want to know if you can and will remove W 10 OS from my computer along with any other Microsoft OS (es). Thanks
Tech Support Specialist: Elgin Vega, Computer Hardware Engineer replied 6 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
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Hi, my name is***** will try my best to help you resolve your problem.

To remove windows 10 you just need to boot your computer with ubuntu disk and format the disk completely during ubuntu installation.

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