Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I use to have on my iPhone a email After down loading the…

Customer Question
I use to have...

I use to have on my iPhone a email***@******.*** After down loading the latest software the email disappeared. I just need to have this email password ***** how do I accomplish resetting password?

Technician's Assistant: Are you logged into your email account on any other devices?

I am on my apple lap top. I tried logging in to send the $5 but it didn't clear and no money was sent. Unknown reason. I used an active credit card

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Mothers maiden name: ward or this account was set up on a now phone number that is no longer active(###) ###-#### My current phone is(###) ###-#### This old phone number is ***** another reason I am blocked from resetting the password ***** the***@******.*** account

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 hours by:
12/31/2017
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,343
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

To reset the gmail password, go to:
https://accounts.google.com/signin/recovery

--------------------

Happy New Year!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating.

Pete.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,343
20,343 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My grandsons are buying stuff without my permission. I need
My grandsons are buying stuff without my permission. I need to find out what my Apple ID and password ***** so I can remove my credit card info from apple … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
My ipad is telling me my icloud account needs to be
My ipad is telling me my icloud account needs to be activated. I don't remember my apple id or password. Help … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
I LOST MY PHONE BY ROBBERY I WANT TO BLOCK THE TELEPONE HELP
my name is***** and I LOST MY PHONE BY ROBBERY I WANT TO BLOCK THE TELEPONE HELP ME AM IN ****** **** **** **** … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
I received an email telling me that someone made purchases
I received an email telling me that someone made purchases totaling 65.99 in the icloud store using a new browser. date & time: March 12,2018, 02.33 am HDT. Location: Ottawa, Canada. ip address: 72.51… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Not my computer. I have a old iPhone that I want to download
Not my computer. I have a old iPhone that I want to download pictures from and I can't unlock it because I don't remember the old password. I changed the password ***** my newest iPhone and that't the… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
APPLE WANTS CREDIT INFO TO ESTABLISH NEW PASSWORD I DON'T
APPLE WANTS CREDIT INFO TO ESTABLISH NEW PASSWORD ***** DON'T THINK YOU NEED YOU ALREADY HAVE ALL INFO ON EDWIN J WASCOE JR AND IHAVE YOUR IPHONE MUST BE A BETTER WAY THAN SHOW UP ON MY COMPUTER ASKIN… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
ICAN I GET ACCESS TO MY IPHONE REMOTE, DONT REMEMBER, CAN I
ICAN I GET ACCESS TO MY IPHONE REMOTE JA: When did you last change your password ***** Apple ID? Customer: DONT REMEMBER JA: Did you try resetting through Apple's online account reset tool? Customer: … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Back in December I bought 4 new iPhones for my family and I
Back in December I bought 4 new iPhones for my family and I also changed my service from Verizon to Sprint. Sprint cannot provide me credit on one phone because I do not know the iCloud password. Spri… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,170 satisfied customers
Can't remember apple id, but fail also when following reset
can't remember apple id, but fail also when following reset instructions of name, email, and sent to emails … read more
Sina Serati
Sina Serati
Bachelor\u0027s Degree
I can't use my apple ID and cannot sign in or use anything.
I can't use my apple ID and cannot sign in or use anything. The card that was on file has been replaced with a chip card and we ... fro some reason are not able to replace or get rid of the other card… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I cannot access my account I forgot my password and my
I cannot access my account I forgot my password ***** my telephone got ran over about a week ago and that had older sign in on it and now that telephone number has been changed to a new telephone numb… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
I have an aol account "iedtwd" I need to reset my password.
I have an aol account "iedtwd" I need to reset my password. However, there's a problem with my answer to the security queswtion for my mother's middle name. Aol does not agree with my answer. What can… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Recd email threating to block my email if I didnt send info, incl my charg acct, pas
Recd email threating to block my email if I didn't send info, incl my charg acct, password, mother's maiden name, etc. Am concerned this is a security problem.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I owe earthlink $28.90. My account was past due as of 2/16.
I owe earthlink $28.90. My account was past due as of 2/16. I have been trying to pay for several days now but, the representative could not tell me which credit card it is currently on. I do not reme… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
not able to access e-mail e mail address is [email protected] asked
not able to access e-mail e mail address [email protected] asked question yesterday,no answer, paid $38 you might have answered,but cannt find it ???… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
My hotmail account has been stolen, my email list getting
My hotmail account has been stolen, my email list getting that I am in england and need money. send money. Tried to get into my account and it is blocked. Tried to send upanother to get to my email an… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
i have recd an email from aol saying i need to update3 my
i have rec'd an email from aol saying i need to update3 my aol profile page. where do i find this? the email referenced a website that i cannot access. how do i update my aol profile page??… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
hey there, I cannot access my hotmail account, even though
hey there, I cannot access my hotmail account, even though I think I gave the correct information, such as mothers maiden name and such. I had changed my password XXXXX a strong one, and I thought I r… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x