Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I have a surface pro 3 and it will not start. The light on
I have a surface pro 3 and it will not start. The light on the power plug is lit, it will not start up. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,668 satisfied customers
Sunday night I was on AOL doing a puzzle when all of a
Sunday night I was on AOL doing a puzzle when all of a sudden my Surface Pro 4 (1 terrabyte) slowed way down and then went black screen. I can not restart it. I have tried the power button, the 4 key … read more
Michael T
Michael T
1,587 satisfied customers
I have a surface ppro with windows 10, when I start the
I have a surface ppro with windows 10, when I start the tablet everything look ok buy when i enter my password ***** tablet goes black and never came back to live, if I shut down the tablet same think apen Im able to login and black again … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,522 satisfied customers
My Surface won't boot to software. Win 10. Can not do
My Surface won't boot to software JA: Which software or app can I help with? Customer: win 10 JA: What have you tried so far with your software? Customer: can not do anything JA: Anything else you wan… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,668 satisfied customers
The screen will not come on the computer does because the
The screen will not come on the computer does because the keyboard lights up but the screen is black … read more
Sheri
Sheri
Bachelor's Degree
778 satisfied customers
I powered down my surface last night and today it won't come
I powered down my surface last night and today it won't come back on? … read more
Cris
Cris
3,448 satisfied customers
I have a MS surfacePro4+Type+Pen. For some reason it does
Hi Pearl i have a MS surfacePro4+Type+Pen . For some reason it does not want to turn on … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
I have a Microsoft Surface Pro 4. It never powers up; the
I have a Microsoft Surface Pro 4. It never powers up; the screen remains black. When I press the power switch a red light momentarily appears at top then disappears. but the screen stays dark. It is f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
When I turn on my Surface Pro 4, the keyboard lights up, but
When I turn on my Surface Pro 4, the keyboard lights up, but the screen remains dark. … read more
Cris
Cris
3,448 satisfied customers
I can't get my surface to start, the keyboard lights up but
I can't get my surface to start, the keyboard lights up but the screen is black … read more
Moses C
Moses C
Computer Hardware Engineer
1,196 satisfied customers
Our 7.5 month old MS Surface Pro is malfunctioning. I turned
Hello Pearl, Our 7.5 month old MS Surface Pro is malfunctioning. I turned it off while traveling last week. After 2 days off, I turned it on & the keyboard lit up but that's all. I thought it needed a… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,668 satisfied customers
Surface pro won surface pro won't wake from sleep, surface
have tried pressing on switch for 30 secs, then pause 10 then press again no luck… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
My microsoft surface pro 4 screen will not come on you can
my microsoft surface pro 4 screen will not come on you can see the lights on the key broad and battery and before this happen the screen froze … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
I have a Microsoft Surface Pro 64K 2014 vintage. Model No
I believe so, although it has not been used for a while … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,029 satisfied customers
I have a MS Surface Pro 4. It shut off, and when it came
Hello, I have a MS Surface Pro 4. It shut off, and when it came back up, a pin number was requested instead of facial recognition. there is no pin number. what can i do? … read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
It will not turn on, and I am going on vacation and I need
It will not turn on, and I am going on vacation and I need it. … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
MY DELL TABLET.......CHARGES, DATE IS ACCURATE, LOCK DEVICE
MY DELL TABLET.......CHARGES, DATE IS ACCURATE, LOCK DEVICE SHOWS, BUT I TOUCH THE SCREEN TO GET INTO AND IT WONT LET ME, THEN GOES TO BLACK SCREEN. I CANT EVEN TURN POWER OFF. IT IS THE TOUCHING THE … read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
Richard, I purchased a Surfacepro 3 in the last Christmas
Hi Richard, I purchased a Surfacepro 3 in the last Christmas and now want to set it up for the first time. I have followed the instruction from the Microsoft Quick Start Manual down laod I have now re… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x