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I just got an insperion 11 3000 I have charged the battery…

Customer Question
I just got an...

I just got an insperion 11 3000 I have charged the battery and it will not turn on

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

I am currently on an ipad but the laptop is windows 10

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

It has no such slot

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It just won’t turnon

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/31/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,002
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

can you provide me the service tag # located at the bottom panel of the laptop

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