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Having trouble signing in. U give me a temp and I create a…

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Having trouble signing in ...

Having trouble signing in

Technician's Assistant: What exactly are you having trouble accessing?

U give me a temp and I create a new password ***** still i cannot get in

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

AOC

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just started

Submitted: 6 months ago.Category: Computer
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Answered in 4 hours by:
12/31/2017
Tech Support Specialist: Russell H., Computer Systems Expert replied 6 months ago
Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,759
Experience: 13+ years experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer password *****
Now, if you are changing the password ***** the same computer that you are using the temporary password ***** first, to get into your account and enable you to change the password ***** the temporary to the permanent.... you should have no problems, provided you do not close the browser window after using the temporary password ***** log in to your account.

Then once logged in to your account, proceed at once from there, without closing the window and without switching to any other task, to changing your password. Enter the temporary password (when asked what your password *****), then the new password, c a r e f u l l y, twice (probably, and both times identically to the exactest extent possible.)

Then confirm or Submit etc., the change of password ***** that account, still without switching nor closing windows. Then, if you give the system, after the submission has gone in for about 10 minutes or more, a bit of time for the change to spread over the internet server that keeps passwords and login info for your account, you should be able to log in then, using the new, permanent, password.

(If you need further advice, if the above, when tried carefully, does not work, note at what point in the above process it fails, and Reply to me, telling me also, what server or account you are changing password ***** - email, some other service? - and I will help you to a solution to the problem.)

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 12,759
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