Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I would like to change my password and username. Really

Customer Question
I would like to...

I would like to change my password ***** username

Technician's Assistant: What exactly are you having trouble accessing?

Really nothing. My name is***** but it doesn't math my sign in. Is thata problem?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Yes HP "Envy" OS is microsoft

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I barely attempted a couple of times

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so, unless it would be to win the lottery tonight.

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
12/31/2017
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

Hi Bernard,

What device or service would you like to change the username and password *****?

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
20,339 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have screwed up my gmail somehow. When you asked if I
I have screwed up my gmail somehow. When you asked if I wanted to upgrade, I did but have had nothing but problems for days. I cannot get into my google email unless I change my password ***** get the… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
It's not my computer but the wireless printer that I just
Hello, it's not my computer but the wireless printer that I just purchased. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I hav forgotten my password, I have not used this laptop in
I hav forgotten my password, I have not used this laptop in years, however the lt is barely used, long story. I believe you can assist me with this, is that not so? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
In Calendar, I can't edit or delete events. Not sure why. HP
In Calendar, I can't edit or delete events. Not sure why. … read more
Pete
Pete
Computer Engineer
20,339 satisfied customers
My microsoft 365 has disappeared...I assumed the annual fee
My microsoft 365 has disappeared...I assumed the annual fee would be deducted from my credit card account but it was not … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Does my Laptop affected HP recall:"Envy-15-as166nr s/n:
Does my Laptop affected HP recall:"Envy-15-as166nr s/n: 5CG63642WH" … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Just opened my brand new laptop. Wizard taking my through
Just opened my brand new laptop. Wizard taking my through the "Microsoft" setup. I couldn't remember my password, so got on my old computer and changed the password. But now, on the new computer, when… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm on my laptop. My desktop won't accept the Microsoft
I'm on my laptop. My desktop won't accept the Microsoft account I've been using for months. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My id @my password are all mixed up and i cant sign up.
my id @my password ***** all mixed up and i cant sign up … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I am having trouble logging into my HP Envy. It says the
I am having trouble logging into my HP Envy. It says the password ***** I have changed is incorrect. But I can get into an older computer with the password … read more
Moses C
Moses C
Bsc
764 satisfied customers
Hp envy all in one...one week old. Now displays check video
Hp envy all in one...one week old. Now displays check video cable and does not boot … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
993 satisfied customers
My wifes hp some how has to reset her password to get on we
my wifes hp some how has to reset her password ***** get on we need our Microsoft account number how do I get this … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Can't get past windows screen, hp envy with i7, win 10,
they're done automatically, so there is a good chance it has been done. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have upgraded to Win 10 pro, purchased a new HP Envy 7640
I have upgraded to Win 10 pro, purchased a new HP Envy 7640 all-in-one printer and I can find no way to install the Envy 7640 within the Win 10 environment. I've even spent time with HP Technical supp… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
i received an email stating that i had won $750,000 from a
i received an email stating that i had won $750,000 from a lottery that was sponsor by google mail....the email came from an office in mumbai. they also told me that my check was being delivered to me… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Kinesis Advantage keyboard which has worked perfectly
I have a Kinesis Advantage keyboard which has worked perfectly with my foot pedal for doing transcription. I accepted a job that uses a platform called MT Station. The foot pedal stopped working withi… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
on my private computer a couple of days ago the computer insisted
on my private computer a couple of days ago the computer insisted on me logging in with domain name and password. Tonight it won't let me in. It states I am using the wrong password.I know the passwor… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
I hope you can help me. I got an E machine tower at our local
I hope you can help me. I got an E machine tower at our local recycle-ing center some time ago. there was no hardware other than the motherboard and the 31/4" disk drive, and maybe a stick of memory. … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x