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I am presently also on hold with sasktel. i'm calling

Customer Question
I am presently also...

I am presently also on hold with sasktel. i'm calling regarding our email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

, we disconnected our landline this week and they closed our account. last night the help told me to call today. is this something you can fix?

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Either phone or computer

Technician's Assistant: What troubleshooting have you tried?

Sorry i missed the earlier question. i believe it is outlook express

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Should i hang up the phone?

Submitted: 6 months ago.Category: Computer
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Answered in 12 minutes by:
12/30/2017
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

Before we get started, it looks like you may be trying to reach Sasktel. JustAnswer is a question and answer site and not affiliated with Sasktel. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 6 months ago
Am presently speaking to a support person and he is also checking into it
Customer reply replied 6 months ago
Not now as the support is helping me, but thanks.
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

ok

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Customer reply replied 6 months ago
My problem is solved; thanks mainly to my son in law who came and was able to figure out where the problem was. Thank you.
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

Glad to hear you got it resolved!

Is there anything else I can help you with?

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