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Trying to add my name to our account settings; even though I…

Customer Question
Trying to add my...

Trying to add my name to our account settings; even though I accepted the invitation; it is not listed

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hewitt packet (HP) laptop

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Model # 17-bso11dx

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Not sure

Submitted: 6 months ago.Category: Computer
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Answered in 4 minutes by:
12/30/2017
Tech Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 6 months ago

What type of account are you trying to add your name to?

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Customer reply replied 6 months ago
email to the family account
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