Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

When I call my contacts on Skype, I can't hear them and they…

Customer Question
When I call my contacts...
When I call my contacts on Skype, I can't hear them and they can't hear me. I have updated Skype in the last 4 days an before that everything wa working properly
Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/30/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,053
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Are you using headphones?

Ask Your Own Computer Question
Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
I just want to know why my sound isn't working
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I reinstated Skype on my computer.. I have no idea how to
I reinstated Skype on my computer.. I have no idea how to locate my Skype Telephone number or check to see if video and sound is set up for incoming calls. Can you hear my frustration.. I've been work… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am having problems with SKYPE. I have talked with five
I have talked with five Microsoft agents and they updated skype and all my drivers and it still doesn't work … read more
Kamil Anwar
Kamil Anwar
Computer Support Specialist
7,053 satisfied customers
Skype is a mess. it says reset password, i do and it is
skype is a mess. it says reset password, i do and it is accepted, when i go to use the password ***** says go to account.live which says reset the password ***** we begin again. The circle has continu… read more
Kamil Anwar
Kamil Anwar
Computer Support Specialist
7,053 satisfied customers
I had the old skype system and everything was o.k. Now with
I had the old skype system and everything was o.k. Now with the new system I can't connect, plus I lost all my contacts ! Can I get my old system back? If not how do I get this system to work? … read more
Kamil Anwar
Kamil Anwar
Computer Support Specialist
7,053 satisfied customers
My Skype connections won't go through. Skype says everything
My Skype connections won't go through. Skype says everything is working fine and I am logged in but I can't send or receive calls. I try the call testing service and everything worked fine. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't hear my Skype callers and they can't hear me. 4 days
I can't hear my Skype callers and they can't hear me … read more
Moses C
Moses C
Bsc
802 satisfied customers
Pearl. I just upgraded Skype, and can't hear any sound. My
Hi, Pearl. I just upgraded Skype, and can't hear any sound. My computer gives sound on You- … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Cant ring to my family in Poland from Skype last week before
Cant ring to my family in Poland from Skype last week before no problem??? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I am using my SKYPE account and the person I call via SKYPE
I am using my SKYPE account and the person I call via SKYPE Call or SKYPE Video can hear me; but I can't hear them. … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I have had intermittent connection issues since last Friday.
I have had intermittent connection issues since last Friday. I show as online, but cannot connect to anyone, and they show me as offline. I contacted Skype support on Friday, and the tech installed th… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I hear no audio on Skype video calls. I have run the diagnostics
I hear no audio on Skype video calls. I have run the diagnostics to ensure that my speakers and webcam microphone are working properly. Those Skype friends that I Video call confirm that all others ha… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How can I get my Lenovo T410 to work with Skype.?? After
How can I get my Lenovo T410 to work with Skype.?? After installing Skype, everything looks normal.. I call a Skype contact, hear the receiver's voice - but then it drops out and never comes back... I… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I purchased a webcam that appears to be working. However when
I purchased a webcam that appears to be working. However when I go to my Skype number it does not show the person "online" (even tho I am talking to them at the time) and I do not get a highlighted fi… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Help! I bought Skype a couple of weeks ago but havent used
Help! I bought Skype a couple of weeks ago but haven't used it. Now I have an important call tomorrow and can't seem to get on. I logged in ok but do not see any "contacts" listed and when I click on … read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
when I make a video call, they cannot hear me, when I firs
when I make a video call, "they" cannot hear me, when I first started with the skype with the webcam everything worked great for a few days, then all of sudden, "they" can't hear me, the webcam pic. i… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have a new Dell Studio XPS with Windows 7. The face recognition
I have a new Dell Studio XPS with Windows 7. The face recognition rarely works and I can't get Skype to work properly. I suspect these problems are related. Can you help?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Just purchased new laptop (64bit) with Windows 7 and IE 8 installed.
Just purchased new laptop (64bit) with Windows 7 and IE 8 installed. Can't operate skype effectively or view downloaded video guides about Windows 7. Re skype I can't even call echo sound check facili… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
calls,I can hear them, but they cant hear me. I tried changing
calls,I can hear them, but they can't hear me. I tried changing the numbers but that makes their reception break up. I have Wild Blue service.… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x