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I have a dcprotectservice window that keeps popping up

Customer Question
I have a dcprotectservice...

I have a dcprotectservice window that keeps popping up everytime I try to install anything on my laptop that keeps asking me for a password. I did not install this and I need to get rid of it. Can you help me in getting rid of this problem.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

My laptop is a Toshiba and I am running Windows 10

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Yes I installed SlimCleaner Plus to update my drivers

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that I am trying to resolve this DCProtectService problem as I am trying to remove some information from this computer that is no longer needed and I keep getting this pop up

Submitted: 7 months ago.Category: Computer
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Answered in 11 minutes by:
12/30/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,054
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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