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Computer will not accept password. Computer type hp desk top…

Customer Question
Computer will not accept...

Computer will not accept password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Computer type hp desk top approx 14 mths old

Technician's Assistant: How long has this been going on with your HP? What have you tried so far?

Only t type email address and password ***** by chap who came to set this up I'm not computer literate

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Dodo

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Have not been able to access any email at all on computer

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have been given several email addresses but non accepted

Submitted: 6 months ago.Category: Computer
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Answered in 1 hour by:
12/30/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 6 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.
can you explain me a bit more about this.

Not accepting password ***** which account is it your email or windows login

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