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Installed new hard drive and windows 10 --- how do I get on…

Customer Question
Installed new hard drive...

Installed new hard drive and windows 10 --- how do I get on the internet? How do I get my voice commands to Cortina back?

Technician's Assistant: What's the brand and model of your computer?

Dell PC model XPS

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I think if I can get on the internet I can get my system running.

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
12/30/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,592
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. When you installed the new drive and Windows 10, it most likely did not install the drivers for your network card. There should be a service tag on your computer. Can you locate that and provide me with the number please?

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Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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