Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Since the new system i am having serious problems with

Customer Question
skype. I cannot find my contact...
Since the new system i am having serious problems with skype.
I cannot find my contact list.
when I finally find somebody the cannot hear me
where is the messaging now
WHAT A MESS - WHY DID THEY HAVE TO CHANGE????
Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 19 minutes by:
12/29/2017
Tech Support Specialist: Chris Lindsey, Computer Hardware Engineer replied 7 months ago
Chris Lindsey
Chris Lindsey, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience: IT Technician at Tech Amelia
Verified

Good evening, my name is ***** ***** I am your Professional Electronics Technician Expert.

What device are you using to access your Skype?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I cannot see how to add contacts to the new Skype. I've
I cannot see how to add contacts to the new Skype. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have been using Skype on an infrequent basis. Today, I
I have been using Skype on an infrequent basis. Today, I tried to access my Skype account and discovered "a new wonderful iteration" of Skype. I cannot find, from the screen displayed, how to make a p… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
Skype has changed CONSIDERABLY on my computer in the last 2
Skype has changed CONSIDERABLY on my computer in the last 2 days. Why? And how do I add a new contact now? … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have Mac OS X 10.6.8. and Skype doesn't work anymore since
Hi, I have Mac OS X 10.6.8. and Skype doesn't work anymore since summer this year. have followed the advice in the apple forum to compeletly deinstall my current skype version, delete the trash bin an… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I have signed up for a Skype account on my daughter's tablet
Hi there, I have signed up for a Skype account on my daughter's tablet as it's already downloaded. I got on it and was messaging a family member when I got kicked out of it, said something like it had… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
skype is preinstalled on my kindle, why cant i hear or see
skype is preinstalled on my kindle, why can't i hear or see who I call, I can see and hear them on my pc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I hear no audio on Skype video calls. I have run the diagnostics
I hear no audio on Skype video calls. I have run the diagnostics to ensure that my speakers and webcam microphone are working properly. Those Skype friends that I Video call confirm that all others ha… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Have had skype for 4-5 years....never a problem. Last week
Have had skype for 4-5 years....never a problem. Last week skype prompted me to download the patest version....when I clicked download i was asked to sign in....however the sign in I had used for year… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
Im trying to deposit $14.00 to my skype account using PayPal
I'm trying to deposit $14.00 to my skype account using PayPal After doing it I get Skype message that the payment failed, yet there is nothing wrong with my PayPal account or creit card.… read more
Noisebox
Noisebox
High School or GED
2 satisfied customers
I subscribed to Skype and created an account with my Skype
I subscribed to Skype and created an account with my Skype name and password XXXXX paid $10.00 for credit. Now for some reason I can't enter my account. The message is: wrong Skype name and password. … read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I forwarded a question about over 3 hours ago and received
I forwarded a question about over 3 hours ago and received an answer nearly immediately that the experts were looking at it and no communication since. Could you please advise the current situation of… read more
Dharmendra
Dharmendra
Master\u0027s Degree
275 satisfied customers
I have an account with skype on this computer. From the contact
I have an account with skype on this computer. From the contact list, which come up automatically when I click the Skype logo on my desktop, I can get to my account where I have subscribed for a one y… read more
Computer2010
Computer2010
Software development
Bachelor's Degree
418 satisfied customers
messing around with skype and changed language to Chinese.
messing around with skype and changed language to Chinese. Now i can't read where to change it back asthe whole site is in Chinese.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have downloaded Skype. The person I am chatting with can
I have downloaded Skype. The person I am chatting with can see my video but cannot hear me. I did the sound test. My voice is not being recorded. I have no real good knowledge of computers. Can somebo… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
I have a HP Pavilion Entertainment PC. Problem with Skype....I
I have a HP Pavilion Entertainment PC. Problem with Skype....I can call people, but they can't hear me. I have checked the Quickplay mic and the mute but no results. Can you tell me what process I sho… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
I can make a call out but my voice at the other end is very
I can make a call out but my voice at the other end is very bad quality and difficult for them to understand, I can hear calls coming in alright… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
as of the last week I am unable to be heard with my contacts
as of the last week I am unable to be heard with my contacts in Germany as well as in U.S.A. and Canada,please advise what my problem is,because for some time I was able to complete my calls, Tkank yo… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot use my Skype, especially for Canada. I hear a lot
I cannot use my Skype, especially for Canada. I hear a lot of crckling. In Canada , they can hear me but I cannot communicate with them. Yet I pay $2.95 a month and cannot use Skype.… read more
Nilesh
Nilesh
Bachelor\u0027s Degree
649 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x