Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Our 11 year old apple laptop has been excellant until

Customer Question
Our 11 year old...

Our 11 year old apple laptop has been excellant until recently-the browser,

Technician's Assistant: What's the model and Operating System (OS) of your Apple?

OS-X 10.6.8 1.83 ghz intel core duo 2 GB 667 MHz DDR2 SD RAM

Technician's Assistant: What version of OS X are you running on your Mac?

I gave that info already-- 10.6.8 etc

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

3-4 months- My wife and myself are on our 70's- and have made it this

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Far with this computer- but now the browser will not talk to anything and is not serviced by Geeks or any one we call - can I buy a new browser? or is it time to buy a new computer...money is tight- we are retired and on fixed incomes----it would be a great help if somehow it could be fixed,advise

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/29/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

What problem are you facing with browser?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How to add extra RAM to a ThinkPad (about 10 years old)? The
how to add extra RAM to a ThinkPad (about 10 years old)? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am buying a desktop or all-in-one. My main task will be
I am buying a desktop or all-in-one. My main task will be video editing using software like VideoStudio Pro X8.5 (http://www.videostudiopro.com/en/products/videostudio/#tab=3). The software system req… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I purchased My Acer 6460 back in 2007. It came Windows XP Pro
I purchased My Acer 6460 back in 2007. It came Windows XP Pro - Office. The computer was built in 2006, but the operating system was already out of date by 3 years at the time of build. Why would Acer… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I have a MacBook Pro 2.2 GHz Intel Core 2 Duo with 4Gb memory
I have a MacBook Pro 2.2 GHz Intel Core 2 Duo with 4Gb memory 667 MHz DDR2 SDRAM Running Mac osx 10.6.8. I am thinking about upgrading the operating system to apple Maverick. Will Quark version 8.1 wo… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I would like to upgrade Gateway C-141X CPU, etc. What is
I would like to upgrade Gateway C-141X: CPU, etc. What is possible? Please let me know Yours Jaroslav Seba [email protected]… read more
printerexpert
printerexpert
System Engineer
Master's Degree
1,095 satisfied customers
I have been trying to install Rosetta Stone for over a week.
I have been trying to install Rosetta Stone for over a week. I spend one morning in the Apple Store and they recommended a portable CD drive which I bought. I spent all this morning at Best Buy trying… read more
Claws224
Claws224
CIO
5,160 satisfied customers
I just received a Sungale Digital Photo Frame. I do not have
I just received a Sungale Digital Photo Frame. I do not have SD, Memory Stick, MMC cards or XD cards. My camera is a Nikon Cool Pix 4100. My computer is a MAC OS X Version 10.6.7 Processor 1.66 GHz In… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Hello -- Im running Eudora 6.2 on my MacBook Pro, which has
Hello -- I'm running Eudora 6.2 on my MacBook Pro, which has a 2.16 GHz Intel Core 2 Duo, with 2 GB 667 MHz DDR2 SDRAM. These days, most commercially prepared emails I receive, with pictures, frames a… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
2,152 satisfied customers
Hello, I have a Toshiba Satellite Pro Intel(R) Core(TM) 2
Hello, I have a Toshiba Satellite Pro Intel(R) Core(TM) 2 Duo CPU [email protected] 1.60GHz 1.60 GHz, 0.99 GB of RAM, Windows XP Pro, Service Pack 3, purchased ca. 2 years ago in Barbados: details: Satellite Pro… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a Jan/09 24 iMac with a 3.06 GHz Intel Core 2 Duo
I have a Jan/09 24' iMac with a: 3.06 GHz Intel Core 2 Duo Processor * 4 GB 800 MHz DDR2 SDRAM Memory... Can I upgrade any of this to: XXXXX XXXXX Intel Core i7 Processor * 16GB 1066MHz DDR3 SDRAM Mem… read more
online_help
online_help
Master's Degree
806 satisfied customers
I have installed 3 GB RAM (2 GB*1 and I GB*1). In properties
I have installed 3 GB RAM (2 GB*1 and I GB*1). In properties it shows 3 GB(only 2 GB usuable). i have separate graphics card. iwant to use all the 3 GB.Mine is 32 bit processor… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
What are the max upgrades for processor, GPU, memory, and hard
What are the max upgrades for processor, GPU, memory, and hard drive that I can swap into a HP Compaq nx9420? I can't find details on the motherboard specs and limitations, but this is what comes pre-… read more
Jerry
Jerry
Computer Support Specialist
Bachelor\u0027s Degree
13 satisfied customers
Please could you help to upgrade my video card and improve
Please could you help to upgrade my video card and improve the sound quilty as I play one of the games the sound brakes up and is there any improvements to the cooling of the laptop. Sorry for three q… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have a Lenovo 3000 V200 and have found it lacking in speed;
I have a Lenovo 3000 V200 and have found it lacking in speed; booting and shutting down became unhappy times (twice daily). I had the computer checked and many programs where deleted or removed at sta… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
We purchased Adobe InDesign CS4 and we are unable to open the
We purchased Adobe InDesign CS4 and we are unable to open the program to install. We have a Imac Computer Mac OSX version 10.4.11. Can you tell me the problem, I was lead to believe that the program w… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor\u0027s Degree
3,487 satisfied customers
Hi I has a Gateway M685 Laptop it has a t7200 intel core 2
Hi I has a Gateway M685 Laptop it has a t7200 intel core 2 duo processor 667fsb I was wondering if I can upgrade the cpu that has the same socket p processor 479pin. But the ones I am looking at have … read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I am about to purchase a highend laptop and would like to know
I am about to purchase a highend laptop and would like to know which is the fastest most powerfull.Here are the 2 i am looking at and there specs-dell xps m1730-CPU Intel Core 2 Extreme Processor X790… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I am looking for a new Laptop. What do the following terms ...
I am looking for a new Laptop. What do the following terms actually mean: 1. 1024 MB DDR2 Memory 2. 100 GB Sata (5400RPM) Hard Drive 3. Dual Layer Super Multi Burner 4. 128 MB (shared) intel GMA 950 G… read more
Stephen
Stephen
Internet Programmer
Associate Degree
742 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x