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Uninstall scanguard. Dell. Idon't know the IOS. Months.

Customer Question
Uninstall scanguard Technician's Assistant:...

Uninstall scanguard

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell. Idon't know the IOS

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Months. Every time I turn the computer.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Np

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/29/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,085
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Which operating system are you running?

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Customer reply replied 7 months ago
I do not know my IOS?
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly?

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Customer reply replied 7 months ago
I must talk to someone on the phone.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Unfortunately i am unavailable for phone call, however i can connect with you remotely to resolve the issue.

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