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I cannot find my password and my cell phone is broken.

Customer Question
I cannot find my...

I cannot find my password ***** my cell phone is broken.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung view

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

I am getting a new phone today and I need my password ***** activate it.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yes, how to back up my password ***** I can access it when I forget it.

Submitted: 7 months ago.Category: Computer
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Answered in 23 minutes by:
12/29/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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