Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I just had to reset my skype password. But they redesigned…

Customer Question
Hello, I just had...

Hello, I just had to reset my skype password. But they redesigned my skype accout and lost all my contacts. What happend

Technician's Assistant: When did you last update Skype?

I don't remember but now I only had to reset my password

Technician's Assistant: What have you tried so far with your Skype?

Something absolutely new for me and what I don't need at all.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I want only to return all my contacts.

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 6 minutes by:
12/29/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My computer stopped working, so I had it repaired. But I
My computer stopped working, so I had it repaired. But I seem to have lost my Skype account in the process. I do not want to install a new Skype account because I had $19.47 credit on my original acco… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
My Skype has just updated itself and all my contacts have
Hi Pearl, My name is ***** ***** my Skype has just updated itself and all my contacts have dissappeared and my credit ( newly put on a couple of days ago ) has dissappeared . … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
Nothing's wrong with my computer, but my Microsoft account.
Hey there ! nothing's wrong with my computer, but my Microsoft account. I have a new device, a laptop and was trying to log in for word skype etc. I know it is kinda my own fault but I am the most use… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am trying to get back into my Skype account. I had it on
I am trying to get back into my Skype account. I had it on my company computer but I retired and returned that computer. I now have this new computer and want to get back to Skype … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I use SKYPE more than 20 years. Today cannot sign in. SKYPE
Today cannot sign in. SKYPE require parens permission … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Look, I wrote a note to explain a rather extensive problem
Look, I wrote a note to explain a rather extensive problem and wanted to send it via email but cannot find any address to send it to! Do you hide from questions? All I ask is somwhere to send the emai… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I had my password reset and i lost all my contacts! About 5
i had my password ***** and i lost all my contacts! … read more
Mr.Med
Mr.Med
1,186 satisfied customers
had problems with matching Skype name and password. After getting
had problems with matching Skype name and password. After getting tokens for Skype name and password XXXXX ended up with a new account. How can I get back into my old account with all its extra paid f… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My name and password XXXXX I have doesnt work, so they gave
My name and password XXXXX I have doesn't work, so they gave me a new password XXXXX numbers long, and that didn't help, so now I have to select a new name? My son is trying to call tomorrow so I have… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I somehow got my skype connection taken away. I have opened
I somehow got my skype connection taken away. I have opened another, BUT I have lost all my contacts plus the money left over on my a/c… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
COULD NOT ACCESS MY SKYPE ACCOUNT, TYPED MY PASSWORD DID NOT
COULD NOT ACCESS MY SKYPE ACCOUNT, TYPED MY PASSWORD ***** NOT ACCEPT....ASKED TO SEND E-MAIL FOR PASSWORD ***** I HAD 3 ACCOUNTS? THOUGHT I ONLY HAD ONE....CHANGED PASSWORD ***** A NEW $10 PHONE CRED… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
I cannot make skype work. My passport was refused three times.
I cannot make skype work. My passport was refused three times. I have not changed it so don't know what is wrong.… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Trying to restore my Skype account. I had a partioned drive,
Trying to restore my Skype account. I had a partioned drive, my son removed the partition with the skype account and clicked "keep all files" Skype disappeared. He created a new account but I have los… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
Hi, I had a skype account linked to one email address which is now non
Hi, I had a skype account linked to one email address which is now non-existant,i have credit on this account & would like to link it to a new email account,i have my user id,can some-one reset it for… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
We had a skype account until last fall when I had to reformat
We had a skype account until last fall when I had to reformat my HD (son downloaded a virus!). I couldn't find the old account info when I reinstalled everything, so I opened a new account. Now my wif… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
Dear Sir, I have downloaded a file which was snet to me
Dear Sir, I have downloaded a file which was snet to me via skype, now I cannot log in to my skype nothing the file which I received was sent by a contact I know who also did not know he have sent the… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
LOST SKYPENAME and SkYPE-ACCOUNT when computer needed to
LOST SKYPENAME and SkYPE-ACCOUNT when computer needed to be reset FEB 17 Need help as how to go about getting my previous "SKYPE" account back… read more
Joseph
Joseph
Bachelor\u0027s Degree
39 satisfied customers
Hello. My skpe account is ted brittsan. Several months ago
Hello. My skpe account is ted brittsan. Several months ago I tried to communicate that my credit card number had been changed and was told that it was working just fine and wouldn't expire until 2011.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x