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I have an issue with my son's account - he uses it for xbox…

Customer Question
I have an issue...

I have an issue with my son's account - he uses it for xbox and we have forgoten the password ***** I have tried to answer the questions, but i have not got an email to my account to unlock

Technician's Assistant: Are you logged into your email account on any other devices?

Just use this account for XBOX

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure - My Account should be able to reset his account thoug

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

His account is***@******.*** and my account is***@******.***

Submitted: 1 month ago.Category: Computer
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Answered in 9 minutes by:
12/29/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 1 month ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 739
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 1 month ago

Do you have access to dr*****@outlook.co.nz email account ?

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Customer reply replied 1 month ago
I would like you to have your supervisor call me - please +64272021979 Urgently - You have taken money from my account frudgintly and I will be suiing!!!
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 1 month ago

Let me ask customer service team to cancel this question and contact you.

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