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I bought a surface pro 4 on 15/06/2016 I discover that left…

Customer Question
I bought a surface...

I bought a surface pro 4 on 15/06/2016 I discover that left corner of the screen is cracked and the curser is jumping from one spot to another

Technician's Assistant: What exactly is having screen issues?

BTW I have paid for warranty extension

Technician's Assistant: How long has this been going on with your Surface Pro? What have you tried so far?

It is been going for the last week and I discover the crack 3 days ago and I haven't use it sine then I tried nothing

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can you fix it ?

Submitted: 4 months ago.Category: Computer
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Answered in 7 hours by:
12/29/2017
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 19,959
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

The display screen will need to be replaced.

Who is your warranty extension cover with?

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