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I have been away from my computer while I underwent 44

Customer Question
I have been away...

I have been away from my computer while I underwent 44 rounds of chemotherapy and now I am having trouble remembering my passwords. Is there a way you can help me recover my passwords?

Technician's Assistant: What exactly are you having trouble accessing?

I thought I had written down all my passwords, but now I am having trouble knowing how to find them again.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My computer is an OptiPlex 360.

Technician's Assistant: How long has this been going on with your OptiPlex? What have you tried so far?

I tried to go back to computer messages saved on the computer to see what I had used before.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I'm not sure how much my 44 rounds of chemotherapy to keep me alive have effected my cognitive capabilities.

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
12/29/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 6 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,523
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. How old is your computer and what version of Windows are you using?

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Tech Support Specialist: Dan, Computer Support Specialist replied 6 months ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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