Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need to replace my credit card with a new card, Mac computer…

Customer Question
Need to replace my...

Need to replace my credit card with a new card

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Mac computer oS High Sierra

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Computer s feel

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Have new credit card

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 13 minutes by:
12/28/2017
Tech Support Specialist: Jon, Computer Support Specialist replied 6 months ago
Jon
Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 790
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

Ask Your Own Computer Question
Tech Support Specialist: Jon, Computer Support Specialist replied 6 months ago

Do you mean changing your credit card for your apple account such as itunes and appstore? If so please read the instructions below as it may look overwhelming but I wasn't sure how you wanted to change your credit card as you can do it several different ways. If not please let me know what your issue is.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID. You might be asked to authenticate your Apple ID.
  3. Tap Payment Information.
  4. Enter your new payment details. If you want to remove your payment method, select None.
  5. Make sure your name and billing address exactly match the information on file with your financial institution. Then tap Done.
  6. If you change your payment method to a credit card, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information.

On your Mac or PC

  1. Open iTunes. If you're not signed in, sign in with your Apple ID.
  2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
  3. Authenticate your Apple ID, then click View Account.
  4. On the Account Information page:
  5. To the right of Payment Type, click Edit. You can see which payment methods the iTunes Store accepts in the Payment Type section. If you're using Family Sharing, and purchase sharing is turned on, only your family organizer can update your payment information.
  6. Change or remove your information.
    To remove the payment method, select None.
  7. Click Done.

On the web- mac or pc

You can change to a different credit or debit card by signing in to your Apple ID account page. You might have to verify your payment method the first time you try to buy something on one of your Apple devices.

  1. To go to the Apple ID account page, click this link: View Apple ID.
  2. Sign in with your Apple ID. You might be asked to answer security questions.
  3. In the Payment & Shipping section, click Edit Payment Information. If you're using Family Sharing, and purchase sharing is turned on, only your family organizer can update your payment information.
  4. Change your payment information.
  5. Click Save.

System Preferences - from a mac

  1. Go to System Preferences > iCloud.
  2. Click Account Details. You might need to sign in with your Apple ID.
  3. Click Payment > Details. If you're using Family Sharing, and purchase sharing is turned on, only your family organizer can update your payment information.

iCloud - for Windows

  1. On your PC, open iCloud for Windows.
  2. Click Account Details > Manage Apple ID. You might need to sign in with your Apple ID.
  3. In the Payment & Shipping section, click Edit Payment Information. If you're using Family Sharing, and purchase sharing is turned on, only your family organizer can update your payment information.

If I have helped in any way, please consider to rate my services with the stars next to my name as it helps others know I am here to help.

If for some reason you still need help, please do not rate my services in a negative way but instead just let me know what happened or what did not work and I will continue to help you troubleshoot the issue.

Ask Your Own Computer Question
Tech Support Specialist: Jon, Computer Support Specialist replied 6 months ago

Did you still need help? Were you able to try the instructions I previously posted for you? If all is good, please still consider to rate my services with the stars next to my name as it helps others know I am here to help.

Ask Your Own Computer Question
Tech Support Specialist: Jon, Computer Support Specialist replied 6 months ago

Glad we were able to solve your issue with apple. Please still consider to rate my services with the stars next to my name.

Thanks again and Happy New Year! :)

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jon Your Own Question
Jon
Jon
Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 790
790 Satisfied Customers
Experience: Data Systems Analyst for a School District

Jon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a question about a Samsung T5 external SSD, so it's
Hi - I have a question about a Samsung T5 external SSD, so it's not really a computer question. … read more
Kennen McCarthy
Kennen McCarthy
President
CET Electronic Technician
4 satisfied customers
I want to remove app icons from google search screen. Mac OS
I want to remove app icons from google search screen … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
43 satisfied customers
I want to know if the reason I'm not receiving Pandora is
I want to know if the reason I'm not receiving Pandora is because my subscription has expired or there is some technical difficulty, … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I have anew website with a store and I get notified when
HI! I have anew website with a store and I get notified when there is a sale. But I also need my warehouse to get notified so they can process the order. I went into Settings and set up a "Rule" for t… read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
I downloaded the turbotax 2017 onto my computer. I canʻt
I downloaded the turbotax 2017 onto my computer. I canʻt open it. It says there was a problem. I updated my computer. It also says I may have to re download it but donʻt know how. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
I am trying to change the credit card number on my account
I am trying to change the credit card number on my account so my account will be paid automatically. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
How can i upgrade my OS? Currently its OS X 10.7.5.
how can i upgrade my OS? Currently its OS X 10.7.5. everything seems to require 10.8 or greater. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
I have just bought Microsoft Office for MAC - and it does
I have just bought Microsoft Office for MAC - and it does not seem to want to install … read more
Mike Taylor
Mike Taylor
44 satisfied customers
One editor upgraded to High Sierra on their MAC and now
One editor upgraded to High Sierra on their MAC and now cannot go back and forth between Adobe Premiere Pro CC 2017 projects. The computer freezes. Any fixes? Can you actually go backwards with your o… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Where do I find the Buck Watch viewer? Mac Pro...High Sierra
I just tried to open the SD card but my apps on the computer would not open. Thus, I read instructions that came with the trail camera and it said to use this Buck Watch Viewer app. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Where do I find the Buck Watch viewer? Mac Pro...High Sierra
I just tried to open the SD card but my apps on the computer would not open. Thus, I read instructions that came with the trail camera and it said to use this Buck Watch Viewer app. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
HOW DO I UNLINK TO A HACKER THAT HAS ME ON COMPANIONLINK???
HI! HOW DO I UNLINK TO A HACKER THAT HAS ME ON COMPANIONLINK??? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Need a password for my consumers energy card. Not able to
need a password ***** my consumers energy card JA: What exactly are you having trouble accessing? Customer: not able to use card won't accept password JA: What's the brand and model of your computer? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I upgraded the OS on my iMac and now it is incompatible with
I upgraded the OS on my iMac and now it is incompatible with my Outlook … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am running Mac o s15.19.7 and want install High Serra what
i am running Mac o s15.19.7 and want install High Serra what Mac O S do i have to instal … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I am using Excel 2011 for Mac on OS Sierra I want to update
Second opinion] I am using Excel 2011 for Mac on OS Sierra I want to update to High Sierra… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I am using Excel 2011 for Mac on OS Sierra I want to update
I am using Excel 2011 for Mac on OS Sierra I want to update to High Sierra … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
My 27" iMac late 2011 will not boot up. I get vertical pink
My 27" iMac late 2011 will not boot up. I get vertical pink lines and then it freezes with a gray screen. My OS is Sierra. Can you help? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x