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I had installed in a computer that crashed. It was the

Customer Question
I had installed in...

I had installed in a computer that crashed. It was the original computer I installed in. How do I deactivate the one that crashed and install on this computer?

Technician's Assistant: What device or product does this involve?

Italian level 1,2&3

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

The one that crashed or this one?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I installed on this new one but the activation will not work because it is installed on two sytems already.

Submitted: 6 months ago.Category: Computer
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Answered in 2 minutes by:
12/28/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 6 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you.

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Customer reply replied 6 months ago
Is this a Rosetta Stone support site?
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 6 months ago

No, this is JustAnswer. We do support for products like these

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Customer reply replied 6 months ago
If this is not a Rosetta Stone support site please cancel my request and close my account!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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