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Looking to download a missing driver. Sony Vaio, vpcse13fx,

Customer Question
Looking to download a...

Looking to download a missing driver

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Sony Vaio, vpcse13fx, windows 7

Technician's Assistant: What have you tried so far with your Vaio?

Everything -- I found the dll that is missing on speedy fixer but it won't download

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am trying to upgrade to windows 10 and it says a dll file is missing: api-ms-win-core-libraryloader-

1-1-1.dll

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/28/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 7 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,487
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

What is telling you that you are missing the DLL file?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Tech Support Specialist: Jason Jones, Computer Expert replied 7 months ago

I asked you what is telling you that you are missing the DLL file. Your response was, "Yes".

I am sorry for the confusion. May I ask which program or when you are asked for the DLL file?

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