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Windows 10 message "no internet secured" started yesterday.

Customer Question
Windows 10 message "no...

Windows 10 message "no internet secured" started yesterday

Technician's Assistant: What exactly is frozen or not starting up for you?

The computer works fine. Won't connect to the internet since yesterday connection says "no internet secure" though other computers can connect

Technician's Assistant: Are you able to connect using an ethernet cable?

I haven't got one close enough

Technician's Assistant: Which lights are colored and/or blinking on your router?

All 4 lights are good

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I tried a couple of fixes shown on the internet but didn't work

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
12/28/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 6 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 6 months ago

Please let me know more about the issue so I can best assist you. Also, would you prefer for me to help with this over this chat or connect to your machine and fix it that way?

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Customer reply replied 6 months ago
this machine. The computer that won't connect cannot access the internet
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 6 months ago

Sure. There should be an option for REMOTE SECURE SUPPORT. Please choose that service and I'll post the link for us to get connected and go from there. Thanks!

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