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Windows 10 tried to download in my computer and it messed…

Customer Question
Windows 10 tried to...

Windows 10 tried to download in my computer and it messed everthing up now my computer keeps saying i need an update because window 7 is no longer supported

Technician's Assistant: What device or product does this involve?

5 yr old acer deaktop computer

Technician's Assistant: What Acer model do you have?

Aspire m3910

Technician's Assistant: How long has this been going on with your Aspire? What have you tried so far?

Two weeks

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I tried to take back to factory but i did not do a good job because of window 7

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/28/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Have you successfully reset your computer to factory settings?

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