Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I want my service insurance for my phone be cacelled because
I want my service insurance for my phone be cacelled because i am living now here in fort mcmurray and theres no geek squad here. How could I do it? … read more
Michael T
Michael T
1,937 satisfied customers
My computer needs a good cleaning and a reinstallation of
Hey, my computer needs a good cleaning and a reinstallation of virus protection. I see my Geed Squad subscription is renewed, but I do not know how to access. Thanks. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,079 satisfied customers
I purchased this Lenovo Computer approximately one week ago
I purchased this Lenovo Computer approximately one week ago from Best Buy at the Oxford Outdoor mall in Alabama. Almost immediately my computer was infiltrated by a group of scammers in New York telli… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,736 satisfied customers
We have had our computers protected with Geek Squad for
Hi - We have had our computers protected with Geek Squad for years now and I'm not really sure how to use the services. My computer is just really old and it is running VERY SLOW and I'm wondering if … read more
Cody
Cody
Computer Science
2,708 satisfied customers
I purchased a new computer from Best Buy a few days ago and
Good morning...I purchased a new computer from Best Buy a few days ago and would like to have Webroot installed. I have an existing contract with Geek Squad. I also received a 6 month Webroot protecti… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I had Geek Squad on my computer and was paid up and had it
I had Geek Squad on my computer and was paid up and had it cleaned in town by a local team after i got hacked and now no more Geek squad … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I just purchased new desk top. Geek Squad at Best Buy was
I just purchased new desk top. Geek Squad at Best Buy was suppose to transfer all programs and files. I can't open anything. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,515 satisfied customers
I was contacted today by a man who identified himself as
I was contacted today by a man who identified himself as DAvid from Microsoft security. He said he was calling because there was a problem with the security on my computer and he wanted me to give him… read more
Randy IT Tech
Randy IT Tech
3,540 satisfied customers
It is my phone...kxtg9541. Lenova. Today. Someone has hacked
someone has hacked my computer last week and it is now completely cleaned my the best buy geek squad. I need help blocking the person that hacked my computer by blocking his phone calls. I cannot seem to do that with my phone...Fred… read more
Louie
Louie
Senior Technician
Associate Degree
104 satisfied customers
Yesterday, I picked up my HP Desktop PC from Best Buy/Geek
Yesterday, I picked up my HP Desktop PC from Best Buy/Geek Squad. During the two days, the transferred all of my files from my old desktop --after the Tower to the new one that I purchased --s more Sl… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
I had a geeksquad member come out yesterday to my house;
Hello, I had a geeksquad member come out yesterday to my house; cleaned up my computer, cleared a bad protection system; said I need a better one like webroot; now my computer doesn't have any protect… read more
Cris
Cris
3,528 satisfied customers
L have recently been compromised and would like to have my
l have recently been compromised and would like to have my computer checked for viruses and malware. My protection plan id is(###) ###-#### … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
My computer crashed a few months ago, and I had the Geek
My computer crashed a few months ago, and I had the Geek Squad replace the hard drive at that time. I also had to re-purchase Windows 10 so I could use the computer. Tonight I have been trying to play… read more
John
John
System/Network administrator
High School or GED
2,693 satisfied customers
Every time I take my computer to Best Buy Geek Squad or
Every time I take my computer to Best Buy Geek Squad for update or repair, they remove System Mechanics. AOL is currently charging $4.95 per month for System Mechanics. How do I re-install System Mech… read more
ChrisC
ChrisC
Computer Enthusiast
Associate Degree
2,754 satisfied customers
Best Buy Geek Squad installed Windows 2010 in November, 2011.
Best Buy Geek Squad installed Windows 2010 in November, 2011. We purchased Geek Squad Tech Support that allows 15% discount on all Geek Squad Services. January 18, 2012, I have logged onto our compute… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
I just had Windows 7 installed, where I once had Vista. I
I just had Windows 7 installed, where I once had Vista. I HAD Micorsoft Office Standard 2007 on my computer, and it's no longer on, I have a disc, and tried to reinstall, but I can't get it to install… read more
Satchi
Satchi
Bachelor's Degree
2,503 satisfied customers
Is there a number I can call to help me get this computer fixed.
Is there a number I can call to help me get this computer fixed.? I suspect I have a virus.I have Windows XP running on a Dell Inspirion. As of Friday I couldnt get onto the internet unless I went thr… read more
Shawn Murray
Shawn Murray
Associate Degree
103 satisfied customers
We just got a acer computer two weeks ago. Its been running
We just got a acer computer two weeks ago. Its been running great up until this week. It gets really hot 10 mins after its been on. It running really slow,really slow. we have wireless connection. it … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x