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I have recently received a 6 months Pandora One card. I was…

Customer Question
I have recently received...

I have recently received a 6 months Pandora One card. I was a previous subscriber with another email address that I can no longer use. I tried to sign on as a new member with my new email address. I always brings me back to my old email address. My old email address was***@******.***, My new address is***@******.***. How can I transfer the old account to the new one and put this card on my new account?

Technician's Assistant: Are you logged into your email account on any other devices?

I shouldn't even have the old account on any of my devices.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Probably, but I have no way of using my old account any more.

Submitted: 6 months ago.Category: Computer
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Answered in 8 minutes by:
12/27/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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