Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have skype on my cell phone. I want to use on my laptop. I…

Customer Question
Good morning Pearl, I...

Good morning Pearl, I have skype on my cell phone. I want to use on my laptop. I downloaded it, I signed in then it said account suspended. I cant receive text from skype to receive the code. Can the code be sent via email? I dont have signal here thats why I use skype to make calls. I call via wifi.

Technician's Assistant: Is this happening with internal or external speakers?

Internal

Technician's Assistant: Did you try updating the sound driver on your laptop?

You aren't answering the problem

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/27/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,083
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Have you tried resetting the password?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I would like to purchase international credit, toshiba, i
i went on google and i didmy.magicjack.com and went international call … read more
Moses C
Moses C
Bsc
818 satisfied customers
I am on my cell phone trying to login. I enter email and
Hello, I am on my cell phone trying to login. I enter email and password ***** it asks me to verific by entering code that skype has sent me via email. I cannot find such an email. Please help. I am p… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't get into my email. I was given a verification code,
I can't get into my email. I was given a verification code, put it in and they said everything was fine but when I gave my new pass word I got all the old stuff saying my email is temporarily suspende… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
It is my cell phone...it is missing they believe they canit
it is my cell phone...it is missing they believe they canit but I cant remember my google password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have had trouble with skype and it has Microsoft sign in.
i have had trouble with skype and it has Microsoft sign in … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
557 satisfied customers
I cannot recover my hotmail account. Very upset right now.
I cannot recover my hotmail account. Very upset right now. Spent the last 5 days trying. Gave up and got a gmail account.***@******.***. Why is it so hard to recover? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I am in Barcelona and want to use Skype but it appears my
I am in Barcelona and want to use Skype but it appears my account may have been hacked. My phone is not receiving the necessary code to verify who I am. Is it possible to request the code via email in… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have been asked to upgrade skype............have installed
I have been asked to upgrade skype............have installed the upgrade but now have to create a new account which seems impossible because my attempt at putting in a new password ***** ***** The mes… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I'm trying to set up an account with skype, Somewhere in the
I'm trying to set up an account with skype, Somewhere in the set procedure I missed setting up my user name and password. How can I do that now? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Yesterday I logged out and then forgot my password and was
Yesterday I logged out and then forgot my password ***** was unable to get on again. Finally I did, but it must have been a new download as it had taken out all of my contacts and what was left in my … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Ust i had to reset up my cell phone couldn't remember my
ust i had to reset up my cell phone couldn't remember my googlr pass word to start reprogram my phone got on computer and changed password ***** to get back in cell phone but wont take new password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Is there a mobile handheld device on the market (e.g. cell
Is there a mobile handheld device on the market (e.g. cell phone, smart phone, Droid, tablet, etc.) which can send and receive voice and/or data over WiFi without utilizing a cell phone network such t… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
hey. I am having problems contacting my friends number. last
hey. I am having problems contacting my friends number. last time i text him was friday morning and that was fine. Then after that my texts are saying they have been sent but not delivered to him. Exc… read more
Mike Taylor
Mike Taylor
44 satisfied customers
What exactly is skype What are approximate charges and what
What exactly is skype? What are approximate charges and what is required for set up on my end and users end?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
Running a business from out in the country in the middle of
Running a business from out in the country in the middle of a forest, but on a hill.XXXXX Taumarunui. 07(NNN) NNN-NNNN Have satelite broadband via ICONZ, generally works well. Mobile via Vodaphone (ex… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I paid $60.00 to get a Skype tel # XXXXXXXXXX for my iPhone
I paid $60.00 to get a Skype tel # XXXXX for my iPhone 4g. I can make calls from my iPhone when in a wifi area but can't receive calls from other mobile or land lines and when trying to make a skype c… read more
Modern Methods
Modern Methods
Veterans Service Writer
Associate Degree
11 satisfied customers
Hello. I am in California and have a verizon phone plan and
Hello. I am in California and have a verizon phone plan and was told by verizon that I cannot Skype. That my phone system isn't compatible for this wi-fi connection. Is this true? If not, do you know … read more
Chris Kluka
Chris Kluka
Vocational, Technical or Trade Scho
9 satisfied customers
where i live in the UK I cant get a cell signal. can I put
where i live in the UK I can't get a cell signal. can I put skype on my iphoneand make calls via my broadband connection. And say someone calls my cellphone will I be able to receive the call I hope t… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x