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I would like to re-activate with an other computer. I've…

Customer Question
I would like to...

I would like to re-activate with an other computer

Technician's Assistant: What exactly are you having trouble accessing?

I've just moved to a new comp

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell XPS 8300

Technician's Assistant: What Operating System (OS) are you running on your XPS?

Windows 7

Technician's Assistant: What have you tried so far with your XPS? Have you installed any updates recently?

Yes. and I re-connect all ready

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Now I want to instant MJ software to my comp

Submitted: 6 months ago.Category: Computer
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
Can I transfer all MJ files in old computer to new computer?
Answered in 6 hours by:
12/27/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago

Let me know when ready for the secure remote assistance please

Thanks

kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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