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Cannot get int mail password not right and cannot get vhange…

Customer Question
Cannot get int mail...

Cannot get int mail password not right and cannot get vhange not on the internet

Technician's Assistant: Are you logged into your email account on any other devices?

NO you took my computer over so the HP that I had does not work o the internet HELP want to rea my mail but donot knw hw to a senior and this change has be confused

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do have Wi Fi last name syler

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don" know no other things going on HELP

Submitted: 6 months ago.Category: Computer
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Answered in 5 hours by:
12/26/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 6 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 6 months ago

it sounds like you are unable to access your email and unable to connect to internet am I correct?

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 6 months ago

May I know who is your email provider for example Gmail, Yahoo?

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