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I forgot my windows 10 password to login. I forgot my

Customer Question
I forgot my windows...

I forgot my windows 10 password ***** login

Technician's Assistant: What exactly are you having trouble accessing?

I forgot my windows 10 login password

Technician's Assistant: What's the brand and model of your computer?

HP Laptop 15

Technician's Assistant: What have you tried so far with your 15? Have you installed any updates recently?

Just purchased it 3 days ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Is this service available free?

Submitted: 6 months ago.Category: Computer
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Customer reply replied 6 months ago
i want to be able to login to open up my new computer. I did the installation, but forgot the password ***** used to get into windows 10
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
12/26/2017
Tech Support Specialist: Michelle, Computer Support Specialist replied 6 months ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,033
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services a Piad support service provider
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Let me know the email you provided at time of setting up windows 10

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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