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I forgot my username and password for my apple email acct. I…

Customer Question
I forgot my username...

I forgot my username and password ***** my apple email acct. I just got a new G-Mail username acct. and password ***** I would like to use it for my E-Mail also.

Technician's Assistant: Are you logged into your Apple account on any other devices?

Yes. I really can not think right now but if you help me now I can get back to you when I get rid of these 10 people helping me.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes.(###) ###-####

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/25/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,009
Experience: Technical Support Coach at Liberty Tax Service
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

What are you trying to 'use'?

You mentioned both gmail and apple.

What device are you trying to use for your apple id that you are trying to get into?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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