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I forgot my PAYPAL password - how do I reset this? Cannot…

Customer Question
I forgot my PAYPAL...

I forgot my PAYPAL password ***** how do I reset this?

Technician's Assistant: When did you last update PayPal?

Cannot remember

Technician's Assistant: What have you tried so far with your PayPal?

What do you mean

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just how to rest my password

Submitted: 6 months ago.Category: Computer
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Answered in 2 minutes by:
12/24/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 6 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,912
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Paypal. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 6 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Do you still know and have access to the email/phone number you use for paypal?

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Customer reply replied 6 months ago
Sorry I did not realise you guys were not the PAYPAL help desk - I do not wish to proceed. Please refund any charges to my credit card and remove my details. thanks.
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 6 months ago

Ok, please go here for a refund.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

Merry Xmas.

Franklin

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