Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My internal microphone is not working. Microsoft surface…

Customer Question
My internal microphone is...

My internal microphone is not working

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Microsoft surface pro4

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just tried setting up the microphone and it is not detecting sound

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
12/24/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,057
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

What troubleshooting have you tried?

Ask Your Own Computer Question
Customer reply replied 7 months ago
Just used the troubleshooting the computer provides through the set up
Customer reply replied 7 months ago
I dont want remote set up
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
  1. Click Start
  2. Type troubleshooting in the search
  3. Click Troubleshooting in the search results
  4. Click hardware and sound
  5. Click recording audio
  6. Follow the on screen instructions
Ask Your Own Computer Question
Customer reply replied 7 months ago
It still is not hearing me.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

What error you are getting?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a surface pro4 and I need a power supply plug that
I have a surface pro4 and I need a power supply plug that will fit directly into the European plugs. I used an adapter in a recent trip to Europe and it didn't work at some of my locations. Can I orde… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
My microphone keeps muting itself while in use. have tried
my microphone keeps muting itself while in use. have tried different mics and checked all of the settings that i know of. … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I went into your Microsoft Toronto store yesterday with a
Andy I went into your Microsoft Toronto store yesterday with a problem I was experiencing with Onedrive. I can now not get into my outlook in office 365 … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Microsoft clock is wrong, surface pro4 windows 10, only
only Microsoft. the solitaire tournament starts at 8 am eastern time. my clock is right according to Microsoft it was 90 minutes slow so was every timepiece in my home … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
HOW DO I OPEN A MICROSOFT ACCT, I HAVE MOCROSOFT SURFACE
HOW DO I OPEN A MICROSOFT ACCT JA: What Microsoft model do you have? And the Operating System (OS)? Customer: I HAVE MOCROSOFT SURFACE PRO4 JA: How long has this been going on with your computer? What… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
4g Telstra dongle and a Microsoft surface peon and want to
4g Telstra dongle and a Microsoft surface peon and want to know if I can use the 4g on the surface Daiquiri … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I have two headsets and neither are getting sound from my
I have two headsets and neither are getting sound from my PC. The only sound I can get is through my speakers. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I'm trying to set up my new Surface Pro4 tablet and I cannot
I'm trying to set up my new Surface Pro4 tablet and I cannot find the correct security password ***** my Cisco Linksys e2500 router. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Audio problems with skype. I can hear them (video) but they
audio problems with skype. I can hear them (video) but they can't hear me. Sometimes they can hear me for a few seconds, then not. I do the test calls. Sometimes it plays back...sometimes it doesn't … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
How do I transfer my Microsoft officemfrom myold computer to
how do I transfer my Microsoft officemfrom myold computer to the surface pro4 … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Hi ! asus eee pc x101ch internal microphone problem. The
Hi ! asus eee pc x101ch internal microphone problem. The microphone looks OK, there are no drivr errors, but it cannot detect any sound... Any idea ? Thanks, Georges… read more
david
david
Bachelor's Degree
129 satisfied customers
How do I shut off the internal mic on my Lenovo R61i. I get
How do I shut off the internal mic on my Lenovo R61i. I get constant feedback and would prefer to use external mic only… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
I have a TOSHIBA L665D S5164RD and the microphone does not
I have a TOSHIBA L665D S5164RD and the microphone does not work. It used Windows 7. When I go to audio settings, it says no microphone installed. I updated drivers but no luck.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have a Toshiba Satellite A 350 Laptop and I cannot get the
I have a Toshiba Satellite A 350 Laptop and I cannot get the microphone to work; it was working but isn't at this time. I used Skype free call service and I can hear the skype voice but not my recorde… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor\u0027s Degree
532 satisfied customers
My Vostro 3300 laptop, new in May 2010, running windows 7 doe
My Vostro 3300 laptop, new in May 2010, running windows 7 doe not recognise a microphone when plugged into Line-in Jack. The internal microphones work ok but when I mute these and try to use the lin-i… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
i installed skype in my acer inspire 5534. i get the picture
i installed skype in my acer inspire 5534. i get the picture but no sound. how do i get the built in microphone to work?… read more
Ali
Ali
CCNA
The internal microphone on my Sony Vaio vgn-sz450 running Vista
The internal microphone on my Sony Vaio vgn-sz450 running Vista Business suddenly stopped working at some point after I had downladed some updates and I also installed Camtasia Studio. Right now I can… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
my microphone will not record or register any sound but my
my microphone will not record or register any sound but my computer says that it is functional. I need the internal mic to work but it doesn't seem to. Are there any drivers to fix it? I got a new har… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x