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We received a Microsoft notice of pornographic spyware on…

Customer Question
We received a Microsoft...

We received a Microsoft notice of pornographic spyware on our computer. The technician is saying Microsoft network specialists are wanting 499.00 to fix the spyware. Is this legitimate. They are in our computer remotely.

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I don’t know. Is this a scam

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just started 20 minutes. Dialed the number on the computer for Microsoft and then the remotes in.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Ni

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
12/24/2017
Tech Support Specialist: ChrisC, Computer Enthusiast replied 6 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,489
Experience: Over 15 years experience as a computer technician.
Verified

Hi, my name is ***** ***** the pop-up message is NOT legitimate. This is a scam.

Are they still in your computer?

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