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I lost my office with a special message. I believe that I…

Customer Question
I lost my office...

I lost my office with a special message. I believe that I have office 365 with a renewal in april 2019

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell XPS , windows 10

Technician's Assistant: What have you tried so far with your XPS? Have you installed any updates recently?

Not that I know of. I have automatic update. I followed the list: turn off computer, uninstall Office, reinstall office, I get we had a problem.....

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thank you

Submitted: 6 months ago.Category: Computer
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Answered in 2 minutes by:
12/23/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 6 months ago

What was the special message and do you have access to your Office subscription from the Microsoft site?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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