Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Using Outlooking 2010. Recently when we open an email and…

Customer Question
Using Outlooking 2010. Recently...

Using Outlooking 2010. Recently when we open an email and then try to open a link contained within the email, we get the following message box: "The operation has been cancelled due to restrictions in effect on this computer. Please contact you system administrator." This is our personal home computer. Thank you

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

On our desktop computer, through a web browser. In the past have used Internet Explorer, currently using Firefox.

Technician's Assistant: What troubleshooting have you tried?

Nothing really. Haven't know where to start.

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

No, thank you

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/23/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Customer reply replied 6 months ago
Hi Cody..
Tech Support Specialist: Cody, Senior Systems Administrator replied 6 months ago

looks like payment failed

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
When I try to open link in a Shutter Fly email, I get this
When I try to open link in a Shutter Fly email, I get this message “This operation has been cancelled due to restrictions in effect on this computeThis operation has been cancelled due to restrictions… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I am receiveing an error message each time I click on a link
I am receiveing an error message each time I click on a link while in outlook 2010. I did recently change my email server password. It still retrieves message fine and had worked fine last night now i… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have an acer computer with microsoft outlook and I can open
I have an acer computer with microsoft outlook and I can open an email but if there is something in there where I can open to fine out more the site wont open and give me a message to contact my admin… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Everytime I try to open an attachment I get This operation
Everytime I try to open an attachment I get "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." I have tried turning off norton… read more
Shauqat
Shauqat
CCNA
542 satisfied customers
Hello, Last week, Windows did a couple of automatic updates
Hello, Last week, Windows did a couple of automatic updates to my computer including an upgrade of Internet Explorer 7 to Internet Explorer 9. Since that time, when clicking on a hyperlink in an e-mai… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I cannot open any hyerlinks in my emails Microsoft Outlook.
I cannot open any hyerlinks in my emails Microsoft Outlook. It says operation cancelled due to restrictions on my computer… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I receive this error message in outlook when I open a message,
I receive this error message in outlook when I open a message, download the pictures and then click within the picture to go directly to the sender's link. I removed the KB2412171 update but I still r… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Get error dialog box when I point to hyerlink in Outlook 2010
Get error dialog box when I point to hyerlink in Outlook 2010 that reads: This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
First, my system specifications Laptop Sony VAIO Model VPC
First, my system specifications: Laptop: Sony VAIO Model VPCFI OS: Windows 7 64-Bit Ultimate Virus Protection / Firewall: Kaspersky Interrrrnet Security 2011 Primary Application: Officer 2010 Professi… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i am unble to click on links in my email I am uing outlook
i am unble to click on links in my email I am uing outlook in offie 10 internt explorer 8 on vista I have tried the repir it ih knowage base but thi states not valid for my setup… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
When i try to click on a link to a website in an email i get
When i try to click on a link to a website in an email i get a message that says "this opperation has been canceled due to restrictions in effect on this computer. Please contact the administrator" I … read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
When I click on links that appear in Outlook messages, I get
When I click on links that appear in Outlook messages, I get the following error message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system a… read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
Ive tried the registry editor to allow my links to work in
I've tried the registry editor to allow my links to work in my outlook email. they still don't (This has been just recently). I get a message saying the operation has been cancelled due to restriction… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
When I try to open highlighted or underlined contents of incoming
When I try to open highlighted or underlined contents of incoming email, I get this message: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your syst… read more
LogicPro
LogicPro
Bachelor of Technology
76 satisfied customers
When I try to bring up highlighted contents of incoming email,
When I try to bring up highlighted contents of incoming email, I get this: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."… read more
LogicPro
LogicPro
Bachelor of Technology
76 satisfied customers
I am unable to open e-mail links that are contained within
I am unable to open e-mail links that are contained within the e-mail itself. I can copy & paste to access succesfully, but I am at a loss to get to "links." I would also like to discontue the forward… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Cant open links on my e-mails. Error notice says THIS OPERATION
Can't open links on my e-mails. Error notice says THIS OPERATION HAS BEEN CANCELED DUE TO RESTRICTIONS IN EFFECT ON THIS COMPUTER CONTACT YOUR SYSTEM ADMINISTRATOR. How do you get this off?… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
When I attempt to download a link within an email I get the
When I attempt to download a link within an email I get the following message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrato… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x