Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I rook my laptop in for a new electrical cord. The tech

Customer Question
I rook my laptop...

I rook my laptop in for a new electrical cord. The tech messed up the settings and rhe access magnifyer is on. I cant turn it off resize the page or get to the toolbars

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Lw

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Laptop

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Lenova n64 chromebook tried system reset nothing no neq updates

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
12/23/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Computer Question
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Please press Ctrl + Alt + Brightness DOWN key (together on your keyboard) a few times; does this allow you to zoom out the screen?

Do keep me posted below; thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm terri. I also don't type so well I have lost the
Hi Pearl.I'm terri Evans. I also don't type so well I have lost the password ***** my AcerChromenotebook How can I retrieve it? Do I need a reset … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
704 satisfied customers
I have a brand new ideapad 320. I ran through the set-up and
I have a brand new ideapad 320. I ran through the set-up and update procedure last night. All went well. I just turned it back on and located a few things on the computer then selected shut down on th… read more
Sheri
Sheri
Bachelor\u0027s Degree
588 satisfied customers
I cannot get my chromebook to open. I have pressed the power
I cannot get my chromebook to open. I have pressed the power button and held it several times but it won't open. Can you get help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My google chrome book locked up and a warning message tells
My google chrome book locked up and a warning message tells me to call 1-***-***-****. Is this legit? … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I haave a chrome book model 14-x013dx that will not allow
I haave a chrome book model 14-x013dx that will not allow wifi to turn on this morning -have not seen this before- each time I try to moeve button from off to on it moves back to off so I cannot conne… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
My computer ASUS Model C300M notebook PC stopped dead,
My computer ASUS Model C300M notebook PC stopped dead, frozen on an email page. The cursor does not work. I disconnected the power cord; I took it off WiFi for 20 minutes. It will not shut down, does … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
My HP Chrombook has a message microsoft support error-6x-
My HP Chrombook has a message microsoft support error-6x- and a telephone nhber to call to repair it … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Our new Asus chromebook will not let me log in with 2 of our
Our new Asus chromebook will not let me log in with 2 of our google accounts, but it will with another google account. For two of accounts, the yellow ribbon comes up that says chrome was not shut dow… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a new HP chromebook and I cannot get it to sync
HI, I have a new HP chromebook and I cannot get it to sync anything besides my google drive to it... I had another chromebook prior to this as well. I have tried everything I could find about doing th… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a Chromebook 15, about a year old, and it has been
I have a Chromebook 15, about a year old, and it has been really great. A couple weeks ago my mouse pointer started disappearing. If I click it and it's in the right place it shows back up but I cant … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a acer chrome book and yesterday when I turned it on
I have a acer chrome book and yesterday when I turned it on it loaded do a white screen. I was unable do even log in or anything. I have tried a hard reset by both removing them battery and letting it… read more
Mr.Med
Mr.Med
1,189 satisfied customers
I have the em250 notebook. I turned it off and put in a sleep
I have the em250 notebook. I turned it off and put in a sleep mode...when I went to turn it back on the light comes on the start button but the screen is blank...nothing. I have turned it on and off a… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i was installing a bios update on my toshiba satellite t 135
i was installing a bios update on my toshiba satellite t 135 and it froze up so i shut it off and now it wont come back on whats wrong and what do i do… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Own an HP model m8200n. Lately, cant get it out of sleep
Own an HP model m8200n. Lately, can't get it out of sleep mode. Have set power options to Turn off Display after 15 min, go into Sleep Mode after 1 hour. Display goes off after 15 min, but after one h… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I have an HP G60-63OUS Notebook. It worked fine this morning
I have an HP G60-63OUS Notebook. It worked fine this morning but now it will not power up. I took the battery out and tried to just use the electrical cord with no luck. I did have some automatic Micr… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
please help us, my girlfriend in the phillipines has a lenova
please help us, my girlfriend in the phillipines has a lenova laptop 10 months old, been back to shop many times with no help as yet and im in australia so cant help her, we need to get it right so we… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Please help if you can! I have an HP OfficeJet 6110 All In
Please help if you can! I have an HP OfficeJet 6110 All In One that is just superb. BUT it's not printing. I'm getting the message, "Open door. Clear cartridge jam. Press enter." I can't see any jam. … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
We have a HP designjet 4000 printer. It prints one or two
We have a HP designjet 4000 printer. It prints one or two pages and then shuts off. There is no system or machine error it just displays shutting down. It is on a LAN network, however, all other print… read more
JamieReeser
JamieReeser
Tier 3 Data Technician
Vocational, Technical or Trade Scho
39 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x