Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

PC is working fine, but I can not sign in into my skype

Customer Question
PC is working fine...

PC is working fine, but I can not sign in into my skype account since May of 2017 despite having paid my subscription in May & October 2017

Technician's Assistant: When did you last update Skype?

Yesterday

Technician's Assistant: What have you tried so far with your Skype?

Tried to use skype with my password ***** user name since May of 2017

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I believe this is sufficient to resolve

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/23/2017
Tech Support Specialist: John, Computer Support Specialist replied 6 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

What is the exact error message you are getting when you try to use your skype account?

Are you using a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 6 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 6 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a problem with Zoosk debiting my bank account on
I have a problem with Zoosk debiting my bank account on November 29 2017 but they say I am not a paid up subscriber. I want to unsubscribe and ask for a refund. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can not access my skype account since May of 2017. Even
I can not access my skype account since May of 2017. Even skype debited my bank account on 02/24/17; 03/06/17; 07/18/17; 10/20/17; 12-18/17. … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I am having problems signing in. My password is not being
I am having problems signing in. My password ***** ***** being accepted … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Paid for skype but unable to log in or use. No - I can get
No - I can get to the entry page and can receive skype calls but cannot call out or any other skype features I paid for. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My MS365 account was charged twice in a 10 day period. I
My MS365 account was charged twice in a 10 day period. I tried to log into my account and it says my ID does not exist. I have been using this ID for several years with my MS account so I don't unders… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
Yesterday I went through the process of finding out why I am
Yesterday I went through the process of finding out why I am getting a message saying something is wrong with my subscription for office 365 and it was addressed by your technicians. Today I have the … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
We have 2009 dell computer with windows 7 on it we have been
we have 2009 dell computer with windows 7 on it we have been notified that the windows 7 will no longer support Skype and that we need to upgrade to windows 10. Best we know the windows 7 is a home pr… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
My computer is fine. The problem is Skype. I'd like to
My computer is fine. The problem is Skype. I'd like to cancel one of my subscriptions (I have 2), but when I try to access online help, the system asks for my user name, email address or telephone. Wh… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I need to renew my subscription for another year and am
I need to renew my subscription for another year and am sorry can't follow instructions. I only need to get your invoice and I shall need to give the credit card number that you need to renew it for t… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I believe that my account may be disconnected tomorrow. Some
I believe that my account may be disconnected tomorrow. Some time back I cancelled the credit card that paid Skype. I had a reasonable balance, I was not using Skype much, until recently I was told th… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I signed up on May3, 2013 for Skype and paid $95.00 for 2 years.
I signed up on May3, 2013 for Skype and paid $95.00 for 2 years. The user name assigned did not work. I went to send the e-mail for my user ID and was told I had to wait 24 hours. I tried again today … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
we are told our skype will go inactive in nov. but we have
we are told our skype will go inactive in nov. but we have used it-bought a year subscription aug 24 instead of the $14 as was getting costly-BUT it isn't showing up as a credit-very frustrating as ca… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Have had skype for 4-5 years....never a problem. Last week
Have had skype for 4-5 years....never a problem. Last week skype prompted me to download the patest version....when I clicked download i was asked to sign in....however the sign in I had used for year… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I have long had a successful Skype account ghengstler. Yesterday
I have long had a successful Skype account ghengstler. Yesterday it asked me to sign in and refused password XXXXX I hit forgot password. the lpassword XXXXX XXXXXnk was sent so I could change passwor… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I paid my subscription SKYPE CD 7013 on the 22nd August 11
I paid my subscription SKYPE CD 7013 on the 22nd August 11 but it says on my account I have no subscription and as of yesterday the 09 September 11 (less than the 60 days) I am receiving calls but am … read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
I have problem to sign-in for Skype since yesterday,I already
I have problem to sign-in for Skype since yesterday,I already tried uninstall and re-install the program, change the password, I am able to get to my account, but when sign-in -note appear to say that… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I just signed up for skype last night and downloaded the softwear.
I just signed up for skype last night and downloaded the softwear. I want to cancel this account and cannot find the link to skype. I would appreciate any help you can give me.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have tried since early yesterday to resolve this problem.
I have tried since early yesterday to resolve this problem. When I tried to sign in I am told password XXXXX skype name is XXXXX XXXXX was given a new PW yesterday which seemed to work, but still told… read more
Quick Computer Fix
Quick Computer Fix
Bachelor's Degree
123 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x