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I am locked out of facebook. I need to create a new password…

Customer Question
I am locked out...

I am locked out of facebook. I need to create a new password ***** be able to login again

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I don't understand this question.

Technician's Assistant: When did you last update your Facebook?

I had fraudulent activity on Wednesday night Dec. 20th. I need to create a new password ***** order to be able to login to facebook again

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I received a phone call from my Discover card to inform me of this situation on Thursday night Dec. 21st. We cancelled the card and removed the activity and I will be sent a new Discover card tomorrow, Saturday.

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/23/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,155
Experience: Certificate Course In Computer Maintenance
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Do you access your Facebook account from your PC?

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