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Microsoft unable to install security updates -refer to error…

Customer Question
Microsoft unable to install...

Microsoft unable to install security updates -refer to error code oxc190020e

Technician's Assistant: What device or product does this involve?

Lap top windows 10

Technician's Assistant: What's the brand/model of your laptop?

Asus e402s

Technician's Assistant: What have you tried so far with your E402S? Have you installed any updates recently?

Have tried several times but nomluck

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/22/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

When did you first start getting this error with the updates?

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Customer reply replied 8 months ago
for several weeksnow
Customer reply replied 8 months ago
terminate this service request
Tech Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Will do.

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Customer reply replied 8 months ago
no
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