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Microsoft updated my Windows 10 today and Outlook is lost.

Customer Question
Microsoft updated my Windows...

Microsoft updated my Windows 10 today and Outlook is lost.

Technician's Assistant: When did you last update Outlook?

Don't know, but used it very recently

Technician's Assistant: What have you tried so far with your Outlook?

There is no setting for it anymore.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just restore it. Thanks

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/22/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Which version of Office/Outlook, e.g. 2013, 2016, were you using?

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Customer reply replied 7 months ago
Don't know, but the computer is older than 2016; so I assume 2013 You took it away; why should we pay for you to restore it.
It was there and working properly until the computer was updated today.
Customer reply replied 7 months ago
I had no problem with it until the computer was updated today and it was no longer available. We did not do anything to
lose it - the update somehow lost it. Why do we need to pay for it to be restored when we were not responsible for it's lose.
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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We are not Microsoft and charge for our time and expertise.

Microsoft is not going to provide free support.

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