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When I try to send & receive on roadrunner a sign comes up…

Customer Question
When I try to...

When I try to send & receive on roadrunner a sign comes up saying this operation failed.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My computer is an acer I don't know the model #

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Yesterday and today & I haven't tried anything.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/22/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,036
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

looks like payment failed

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