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Every time I go to yahoo they want accept my password. I…

Customer Question
Every time I go...

Every time I go to yahoo they want accept my password. I confirm a password ***** them-I type it and print it out so I do not forget it but the next time I go to use it, they will not accept it. I have been trying to contact someone for 30 minutes.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes-both

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't think of anything

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/22/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Are you having this issue with your Yahoo account on a computer or on a tablet/phone?

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Customer reply replied 7 months ago
on my computer
Customer reply replied 7 months ago
I am not having any problem with my computer. My only problem is with yahoo. Yahoo is always rejecting my password. I would like to have them quit changing it.
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

I see; looks like an incorrect password ***** ***** for Yahoo on your browser now. Which browser, e.g. Internet Explorer, Chrome, Firefox, are you using?

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Customer reply replied 7 months ago
why don't you answer?
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Did you get my last reply?

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Customer reply replied 7 months ago
no I have not received a reply. Did you send it to my phone or email
Customer reply replied 7 months ago
What do with what u sent me? Do i enter in my computer somewher?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

OK - to allow me to connect to your PC/MAC, you must install remote access software. The software is below, use the "Family and Friends" version. It's free.
https://www.teamviewer.com/en/
Once installed I need the ID and Password ***** displays, i do not need the one you created, I am looking for the one that TeamViewer gives you when you open the program.
Thanks
Kris

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