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I don't know my password and my email isn't working and I…

Customer Question
I don't know my...

I don't know my password ***** my email isn't working and I want to contact Uber...?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Centurylink.net

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Comes to my computer

Technician's Assistant: What troubleshooting have you tried?

Seemas hopeless since my email isn't working ...?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The last email I canb see is from December 10th

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/22/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Do you access your emails using a browser, e.g. Internet Explorer, or using an email program, e.g. Outlook, Windows Mail?

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Customer reply replied 7 months ago
Using my email program which is from centurylink.net
Customer reply replied 7 months ago
you can connect to my computer
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

PS: Please ignore any offer shown on this page; it's sent at the site's end and not by me.

OK, let's get started. Please open up the following address on your computer:

www.fastsupport.com/533622595
Follow the on-screen prompts to download and open/run the remote file, and click Yes when prompted to allow the remote connection. We will then be connected.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

We are still not connected; did you follow my above steps to open up the remote link on your computer? Here's the remote link again:

www.fastsupport.com/533622595

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Connected now; thank you.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Thank you for the remote session. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up. Please do NOT submit a rating for this question until your issue is resolved.

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