Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am 84 yrs, have neuropathy throughout my body & cant't…

Customer Question
I am 84 yrs...

I am 84 yrs young, have neuropathy throughout my body & cant't type too well anymore. My pogo games are not working & I pay for them autopayout each year. Can you please help me get them working for me again?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Gateway & I;m not sur if 7 or 9 something, Thats's what 84 yrs does to me. I forgot what it is.Sorry

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It started yesterday. It works like I didn't pay for it & it just keeps installing & the doesn't stop

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I can think of at this moment.

Submitted: 6 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/22/2017
Tech Support Specialist: Chris L., Support Specialist replied 6 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. Are you receiving any error message?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Since AOLl became AOL gold my computer is a mess. It keeps
since AOLl became AOL gold my computer is a mess. It keeps telling me my drivers are out of date but it wants money to fix them Could you just take over my computer and see what is going on … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Wont my pc pc connect with pogo? I have been on the phone
I have been on the phone with centurylink 5 times all they want is more money … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I downloaded pogo online games on my samsung aneroid tablet
i downloaded pogo online games on my samsung aneroid tablet 3 times was charged and paid 3 times i paid 4 a year under the screen name friendlypkayeru2 and only get free games. It won't download onlin… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am trying to get help with a problem that I'm having, starting
I am trying to get help with a problem that I'm having, starting from me taking a free surfey from comcast network which ending up with them sending me a free watch for taking it. All I had to do was … read more
radioerie
radioerie
Owner/Operator
High School or GED
19 satisfied customers
I have been told my subscription was canceled, if so it was
I have been told my subscription was canceled, if so it was by doing something I didnt know I was doing. I have been subscribed to Pogo for years and have until May to resubscribe I can not get any of… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I was on here yesterday didnt get a answer for my problem So
I was on here yesterday didnt get a answer for my problem So why was I charged $46;10 foe a servise that I didnt get a answer for I think I should get my money back Barbara… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I play Pogo Games all the time, but ,Im finding games that
I play Pogo Games all the time, but ,I'm finding games that I played before I can't access anymore. Like Yatzee Party, Jig Saw games I am courious why?… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
When I came on pogo before, everthing had changed and I
When I came on pogo before, everthing had changed and I could not get into the game I wanted. When I asked what was wrong, you told me I had to pay $38.00 to ge an answer. This seems terribly wrong th… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
can only get on club pogo as a guest i am a paying member
can only get on club pogo as a guest i am a paying member i asked one question and the answer did not help went to sign in asked for password was given a temp one was told pw not good now i paid once … read more
Travis B.
Travis B.
Computer Technician
High School or GED
51 satisfied customers
Why can't my aol browser load world class solitaire on
Why can't my aol browser load world class solitaire on pogo.com? It has until yesterday. How do I fix it?… read more
tekbabe
tekbabe
Technical Support Coordinator
Associate Degree
310 satisfied customers
I have a Windows Vista - Gateway 2007 and am trying to install
I have a Windows Vista - Gateway 2007 and am trying to install a CD-rom program for my child (Dinasaur adventure) that's for Windows 95, Windows 3.1 or 3.11, or Mac. When I go to run the program, a po… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I am in the process of working on a badge on payday freecell
I am in the process of working on a badge on payday freecell and as of yesterday 25 Jan it will not operate with Java. The game will start if I already have Java from another game but it goes away wit… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
My chat function doesnt work in any of the games. when i click
My chat function does'nt work in any of the games. when i click on the chaqt bar , there's no curser appearence. and when i type there are no chat letters that appear… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I want to get into my pogo account. When I use the screen
I want to get into my pogo account. When I use the screen name you gave me it will not work. I do not remember the password XXXXX had. This seems to happen every time you addvertise and solicit for ne… read more
Vcomputer
Vcomputer
Bachelor's Degree
208 satisfied customers
i tried to update java as well as ea easyinfo on my computer
i tried to update java as well as ea easyinfo on my computer it said error , my computer wouldn't allow it . what is wrong… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I am getting a lot of errors when I am in Pogo games online.
I am getting a lot of errors when I am in Pogo games online. I report them and am still getting them. Could you please help me on this. Thank you… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
java is not responding when trying to play POGO games. alert
java is not responding when trying to play POGO games. alert pops up from POGO saying Java is disabled. Java is current and enabled. but not responding. Java disabled and enabled still no response. Wh… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor\u0027s Degree
532 satisfied customers
i got rid of a virus yesterday & i,m still unable to get ...
i got rid of a virus yesterday & i,m still unable to get acces to pogo games i can log in but every time i click on a game a page is popping up telling me java not found ( it,s in my comp) or not work… read more
Kenneth Ballard
Kenneth Ballard
Software Engineer
Bachelor's Degree
56 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x